Our Terms & Conditions

Thank you for visiting David jonns. Please read the following information carefully before using the site.

Your use of the site is subject to the following Terms and Conditions. The fact of using the site means that you agree to comply with and be bound by these terms when you make a purchase.

These terms and conditions apply to all transactions on the davidjonns.com website. David Jonns may change these terms from time to time at its complete discretion. Changes will apply to any subsequent orders received. The fact of using the site after these changes implies that you agree to comply with and be bound by these updated Terms and Conditions.


Our website uses cookies to distinguish you from other users. This helps us to provide a better website experience for you and also allows us to improve our website. By continuing to browse, you are agreeing to our use of cookies. If you disable Cookies on this website it will still work but not perform how it’s designed to.

Cookies are small data files transferred to your PC when you visit our site for the first time. When you make a return visit we recognise you.

We use the following cookies:

Essential cookies. These are cookies that are required for the operation of our website. Without these cookies, we will not be able to determine the number of unique users of the site or provide certain features.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you and remember your preferences. For example, if you have chosen something and placed it in your shopping basket, functionality cookies will remember your choice and allow you to return to it.

We do not use cookies to collect personally identifiable information. We do not store payment information data or use targeting cookies.


We will collect and process information related to your order that you provide by filling in correspondence forms on our website. We may collect details of your visits to our website and the resources that you access.

David Jonns does not collect payment information. All financial transactions are processed via paypal a secure payment gateway. Any information you therefore submit is solely subject to their trading terms and conditions.


The transmission of information via the internet can never be completely secure. As a precaution we only request information which relates in whole, or in part, to your order requirements. Payment for your order is processed via Paypal, which will safely encrypt your payment details. David Jonns cannot guarantee the security of any data transmitted to our site and any such transmission is at your own risk. When we have received your information we will use our security procedures to prevent any unauthorised access. You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this website.


We may disclose your personal information to third parties:

If we, or all of our assets, are acquired by a third party, in which case personal data held by us about our customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply these Terms and Conditions.

For protecting the rights, property, or safety of davidjonns.com, our customers, or others. This includes exchanging information with other companies and organisations to protect against fraud.


When you have made your choice and placed your order, you will be re-directed to Paypal to make your payment and as such will be subject to their terms. After which you will receive an email acknowledging the details of your order. This is a confirmation email. This order will be completed upon dispatch to you.

David Jonns reserves the right not to accept your order in the event that we are unable to obtain payment authorisation, or that delivery restrictions apply to a particular area.

David Jonns jewellery is handmade and as such if an item is out of stock your item will be placed on our priority waiting list. A stock item will be delivered as soon as possible, usually within 5 days. Pre order items that need to be made should be delivered to you within an estimated 14 days of the order confirmation. Your orders progress can be tracked throughout its manufacture. Simply type in your unique invoice ID number we would have emailed to you, using our order tracking page.

Purchases from davidjonns.com are for personal or gift use only and are not to be used for re-sale, commercial gain or any other commercial purpose.

David Jonns reserves the right to refuse to supply any individual or company. We may refuse to proceed with a transaction or refuse service to anyone at any time at our complete discretion. We will not be liable to you or any third party by the removal of products, the editing or display of content or changes to product features. We may refuse to process a transaction or suspend any transaction after the process has commenced.


Orders for items can be cancelled at any time before dispatch but we must be informed in writing by email.


If you buy online or by phone, your consumer rights entitle you to a full refund if you request one in writing within 7 working days of receipt. This includes any delivery charge, but excludes the products that have been personalised for you.

PLEASE NOTE: David Jonns strongly recommends that you return your item by registered post for added security and peace of mind, as we cannot be held responsible for non-delivery of returned items.


Should you have made a wrong selection and need to exchange or return an unused item, David Jonns will be pleased to replace or refund the full cost of the item to you. Unless faulty, we’d like this to be within 30 days from your receipt of purchase.

Please check your item carefully on receipt. If you are returning an item because of an error on our part or because it is faulty (through no fault of your own) we will be happy to replace the product at no extra cost to you including any delivery charges incurred in sending it back, providing you have not worn, used or damaged the product(s).

It’s important that any unwanted item(s), unless faulty, is returned in a re-saleable condition.

We’d expect this to mean:

You’ve kept all the original packaging and labels

It is undamaged and unused

We’re unable to offer refunds or exchanges, unless faulty, on the following:

Products that have been personalised for you, such as engraving

David Jonns reserves the right to refuse a refund or exchange if the merchandise returned are deemed to have been wilfully or maliciously damaged, negligently worn or tampered with, or if an original proof of purchase cannot be produced.


Total prices shown on the site are in GBP Sterling. We accept payments via Visa, MasterCard, Maestro credit, American Express and debit cards. This includes debit cards that have a Visa or Mastercard logo. Payment is debited from your card when we process your order.

All transactions on this website are processed via Paypal, a secure online payment gateway that encrypts your card details in a secure host environment


David Jonns insures each purchase during it’s time in transit until you accept delivery. All orders are dispatched via Royal Mail Special Delivery™ or Royal Mail International Tracked & Signed For™ where upon signature, responsibility for your purchase passes to you. You will receive your delivery tracking number by email as soon as your order has been dispatched.

Orders delivered outside the EU may be subject to local taxes, import duties or customs charges. David Jonns is unable to accept responsibility for any local charges.


Every effort has been made to ensure all images displayed on this website are a true representation. However actual products are handmade and as such some variation will occur. Any colours displayed on the site are dependent on your monitor display settings and may vary from the actual product. Images may not be actual size. Please refer to the individual product dimensions provided.

David Jonns reserves the right to revise prices and details of our products offered on the website at any time and without prior notice. Pre-existing orders will be sold at their original purchase price at the time of sale. All items are subject to availability. All items are guaranteed for 12 months from day of purchase.

David Jonns Jewellery products are for external use only. Please wear responsibly.


All copyright, intellectual property, designs, text and images displayed on davidjonns.com are the property of David Jonns. All designs, logos, product names and titles used on this site are trademarks or trade names of David Jonns. No permission is given in respect of use of any of the above. You are granted no rights to use such designs, product names, logos or marks and any unauthorised use is strictly prohibited.

You are not permitted to alter this site in any way or republish any part of the site without permission. The copying, reproduction and re-publication of any of the listed content to any other server or support for publication is prohibited and may result in civil and criminal penalties. Violators will be prosecuted under applicable law.

jQuery and associated scripts are copyright of their respective owners and used under the MIT license.


These terms set out the whole of our agreement relating to your access to and use of this website and its contents.

David Jonns may revise this Agreement at any time by amending this section of the website. You are expected to check this page from time to time to take notice of any changes we have made, as they are binding on you.


All matters concerning and incidental to any offer or agreement for the purchase and sale of goods from davidjonns.com shall be governed by English law and the English courts shall have jurisdiction in all such matters.

These terms and conditions do not in any way affect your statutory rights.

All rights reserved.

Copyright ©David Jonns 2024.